Do you want to be a Call Dispatcher with the Eeyou Eenou Police Force?

The Call Dispatcher is the first point of contact for people needing immediate assistance from the EEPF police. They answer incoming emergency calls and dispatch those calls. All new employees receive training to answer Emergency / Non-Emergency call-taking, gathering vital information from callers to get them the help they need.

Salary & Benefits

At Cree Nation Government, we are committed to creating a comfortable and healthy work environment for our employees and are proud to offer a competitive salary and benefits packages.

Work Location

Chisasibi

Schedule

• 12 hours shift (day and night shift).
• Requires flexible hours and rotational work shift is needed.

Application

To apply, send your application to recruitment@eepf.ca along with the job title.

Responsibilities

• Maintain continuous contact with all units dispatched.
• Operate various communications equipment, including radio consoles, telephones and computer systems.
• Database Management Responsibilities 
• Perform database entry in ICO (EEPF database software).
• Maintain the database up-to-date and manage all access.
• Archive data.
• Receive all requests for Criminal Record Check from local EEPF Officers.
• Treat requests and search relevant information using proper databases (CPIC, CRPQ and EEPF database).  
• Compile information required by the EEPF Officers.

Education

• High School Diploma.
• Post-secondary training in Emergency Communications is an asset. 
• Current certification in Standard First Aid and CPR Level C is an asset.

Experience 

• Knowledge of computer databases and software programs.
• Experience in fire operations, public safety/health, emergency management, customer service, and call centre operation is an asset.

Knowledge and Abilities

• Fluent in English and Cree.
• Good knowledge of Cree communities, services, and knowledge of the Cree Culture.
• Ability to listen and speak to people in some state of distress.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Proven ability to be discreet and maintain confidentiality. 

Additional Requirements

• Willingness to follow adequate training.
• Must undergo a background check.

The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.